If you did not receive a password via email, please contact consider: have you recently changed computers, modified, or reconfigured computer hardware components, reinstalled Windows or changed the computer’s device name? Please note that it is NOT your Educational Portal login password. Your wysiwyg login password is automatically generated and sent to your registration email address. Please ensure that you are using the correct password for logging into wysiwyg. Error message: Invalid email or password provided.Instead of clicking ‘Submit’ on the bottom right, select the ‘Save’ option on the bottom left. If you experienced any issues or error message when submitting your HWID via the HWID Tool, please take a screenshot of the error message. This process must be completed and successful before you will be able to launch and login to wysiwyg Education Edition. If you changed your mind and decided that you no longer require a Perform license, please email indicating above.b) Please ensure that you have followed the instructions as indicated here to submit your HWID file. Note that we do offer a Free Design license option.

If you have yet to pay for your license, please proceed to this link. If during the registration you have requested for a Perform license, please ensure that you have received a payment confirmation email. Once successful, you will receive an approval confirmation email.

Error message: No active license is associated with your account.Ī) Please ensure that you have registered for an account via our Education Portal.

There are a few potential scenarios depending on the error message received:

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